Privacy and Data Protection Policy

The privacy of our customers and users is important for the companies of the Castro Pinto & Costa, Lda. Gropu, Hereinafter referred to as the CPC Group.

The CPC Group undertakes to guarantee the confidentiality and privacy in the collection and processing of the data of its Clients and Users, fulfilling its obligations under the General Regulation on Data Protection, having for this purpose developed this Privacy Policy.

This Privacy Policy helps you understand how the CPC Group collects, treats and protects your personal data when you visit our sites and when you use our products and services. The CPC Group adopts the best organizational and technical practices in the preservation of the confidentiality, integrity and availability of the personal data that it collects and treats in the strict respect and compliance with the applicable legislation. By making your personal data available to the CPC Group, you consent to the collection, treatment and disclosure of these data in accordance with this Privacy and Data Protection Policy and with the rules and principles contained in the Terms and Conditions of the service contracts.

General and Scope of Application

The CPC Group is responsible for this Privacy and Data Protection Policy. This website covers this website, as well as other CPC Group websites, forms and documents that mention this policy.

Within the scope of this Privacy Policy, the following general concepts of applicability are defined:
• Client: any entity / company / institution / individual that acquires our products and / or services;
• User: any visitor to this website, as well as other sites belonging to the CPC Group and / or subscribers to our Newsletter.

The CPC Group reserves the right to update or modify its Privacy and Data Protection Policy at any time, in particular, in order to adapt it to national and international legislative changes. We advise all our clients and users to consult this page regularly.

What is Personal Information

Personal Data means any information of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person (data subject).

Any person who can be identified directly or indirectly, namely by reference to an identification number or to more specific elements of his / her physical, physiological, psychic, economic, cultural or social identity, shall be considered identifiable.

Data Collected

The CPC Group collects data from its Customers and Users, by submitting existing forms for this purpose, in digital and / or physical format.

The CPC Group is the entity responsible for collecting and processing this data, deciding the categories of data collected, how it is treated and the purposes it will provide.

All procedures performed in an automated and non-automated way that allow the collection, organization, storage, modification and transfer of personal data will be considered as "processing of personal data".

Use of Collected Data

The data collected by the CPC Group is intended for the communication process with Clients and Users, processing requests for information, statistical analysis, satisfaction surveys, as well as their use for the purposes of direct marketing.

The CPC Group does not sell or trade your data.

The user expressly authorizes the CPC Group to send information about products and services that may be of interest to you using your personal data for the purpose of direct marketing through any communication channel, namely through the use of electronic mail, telephone, SMS, MMS or other forms of automatic calling. The CPC Group will not market or share its customer database with third parties.

Access to Collected Data

The CPC Group does not disclose to third parties any personal data of its Customers and Users, without their consent, except:
1. when they are companies of the CPC Group;
2. when it is necessary for CPC Group employees, employees, suppliers or business partners to provide a product or service or to perform a function on behalf of the CPC Group;
3. when required or permitted by law.

The CPC Group shall take reasonable precautions to ensure that its employees or employees with access to personal data are adequately trained in their correct processing, with respect to this policy and legal data protection obligations. In case of non-compliance, the CPC Group will apply disciplinary sanctions to its employees and employees.

Whenever the CPC Group discloses the user's personal data, it will safeguard compliance with the Personal Data Protection Law, in particular by providing contractual arrangements to ensure that the third party uses the data received only for the specified purposes and in accordance with the purposes described in this policy, and makes use of appropriate means of security in order to protect the user's personal data against illegal or unauthorized treatment as well as against accidental loss, destruction or other harmful actions.

Sensitive Personal Information

The CPC Group is grateful that you do not send us any sensitive personal data, ie information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health or data relating to a natural person's sexual life or sexual orientation. This personal data will be deleted immediately.

Data Storage

The CPC Group stores the data of its customers and Users on its servers located in Portugal. These servers are protected and maintained in accordance with high standards of security and in order to comply with the applicable privacy laws.

Collected Data Storage Time

The period of time for the storage and preservation of personal data of Customers and Users of the CPC Group varies according to purpose.

The personal data of the Users of our website and microsites will be preserved until they remain active and are deleted for the purpose of this use.

The personal data provided for our mailing list distribution will be stored until the end of its use. In this case, Customers and Users may cancel, at any time, the subscription of alerts through the option of cancellation provided in the Newsletters.

Customer data and other specific data to be kept for the fulfillment of legal obligations of the CPC Group may be extended for a maximum period of up to 10 years (in accordance with article 130 of the Corporate Income Tax Code). which will be eliminated.

Data Security

The CPC Group has taken the necessary technical and organizational measures to adequately protect its data regarding unauthorized processing and access.

The CPC Group makes all reasonable efforts to prevent the unauthorized or illegal use of the user's personal data as well as its loss, destruction or damage. However, the CPC Group can not provide an absolute guarantee regarding User and / or customer data. Whenever there is an escape, loss or violation of personal data that is likely to pose a high risk to the rights and freedoms of its Customers and Users, the CPC Group will:
• Notify, within 72 hours of being aware of the incident, the control authorities;
• Communicate the situation to the affected data owner (s) in a timely manner.

The CPC Group guarantees the security of the user's personal data through the following means:
1. encrypted use with certificate in all communications of the website;
2. use of password to access the website;
3. limitation of access to personal data (for example, access only to employees or employees of the CPC Group who need to access them for the purposes described above).

Right of Access, Correction, Opposition and Elimination of Personal Data Collected

In accordance with the applicable legislation, you are guaranteed, as the data subject, the right, at any time, to:
1.access your personal data;
2. request its rectification or addition;
3.the processing of the data, except for those strictly necessary for the provision of the service and / or legal impositions;
4. request data portability;
5.require the deletion of your data for marketing or telemarketing purposes or inclusion in Newsletter subscriber lists and information services.

You can request any of the aforementioned actions by sending an email to: This email address is being protected from spambots. You need JavaScript enabled to view it.

The CPC Group will keep the personal data necessary to fulfill its legal obligations.

Cookies

"Cookies" are pieces of text information that a website transfers to an individual's hard drive for record-keeping purposes.

Cookies allow the website to remember important information, making it more convenient to use. A cookie usually contains the domain name it came from, the "lifetime", and a unique randomly generated number or other value. As with most websites, we use cookies for a variety of purposes: to improve your online experience, for analysis, and for marketing.

However, you have the power to turn off your cookies, in your browser options, or by making changes to the security program tools.

Links to other websites

This website may contain links to other sites of interest, including links to CPC Group websites. We are solely responsible for these same websites, as they are within our control.
As for third party websites, we can not be responsible for the protection and privacy of any information you provide while visiting such websites. In the same way, we recommend that you exercise caution and always consult the applicable privacy statement for the site in question.

Changes to the Privacy and Data Protection Policy

The CPC Group reserves the right to readjust or modify this Privacy and Data Protection Policy at any time, and these changes are publicized.